Saturday, December 6, 2008

Congratulations, Marriott in Chesapeake

I stayed at the Marriott in Chesapeake for a week recently, and came away thoroughly impressed with the staff, and their work to be the best hotel possible. Front desk, management, cleaning staff, concierge lounge staff... everyone I met was consistently smiling and giving their best.

Now, one big reason for this may be that I was one of their first customers... ever. The hotel had opened just a few weeks earlier, and on some nights I felt like I was pretty much the only guest in the entire hotel. So yah, I probably did get an experience that will not likely be repeated if I go there again in a few years time, when it's not all quite so fresh. Still, I think that whoever picked this team did such a good job, that these particular people will still make me feel welcome and cared for. They'll make me feel at home.

How about your business? Your marriage? Your friendships? Are you starting up, or settled into a groove? Are you visibly giving it your best, or just the same old same-old. Try to get back to day one, and put in all the effort that you gave it then. You're likely to find that the job or the marriage or the friendship didn't grow tired, even though you may have. Wake it up, and wake up the people you care about with your new energy and appreciation. It's a new day.

And hey, if you're ever in the Chesapeake area, drive a bit out of the way to stay at the Chesapeake Marriott. You'll see what I mean.

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