Saturday morning. Time to be with the family, or maybe organize the house a bit after a busy week. Definitely not a time to be thinking about work. But what if just a few minutes -- just five minutes, literally -- could make an impact on the rest of your week. Would it be a nice habit to tuck into your Saturday morning?
I have to admit that I just find I am in a different mode every Saturday morning. I wake up ready to get things done. But on too many of those Saturdays, noon rolls around to find that I have not accomplished anywhere near as much as I thought I would. So I make it a point to make just one contact each week, usually by email but sometimes by phone, with someone who I think could use a pick-me-up. Just a quick note to thank them for something they did in the past week, or to congratulate them for a job well done. Doing that as a separate function, after hours, is often seen as being far more sincere than the same words would have been if they had been said as everyone was walking down a hall or just looking for things to say on an elevator.
Give it a go. And let me know what happens. A few minutes on a Saturday morning can be a great way to set the mood for the rest of the day!
Saturday, August 4, 2007
Making Saturday Morning Pay
Labels:
contact,
customer service,
email,
email marketing,
Saturday,
time
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